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Privacy Policy

Effective Date: August 25, 2025

This Privacy Policy describes how Alltomate (“the Company,” “we,” “us,” or “our”) collects, uses, and discloses information in connection with the services we provide. We are committed to protecting the privacy of our clients and their data.

Information We Collect

In the course of providing our automation and integration services, we may collect information that falls into the following categories:

- Client Information: This includes business contact details such as name, company name, address, email address, and phone number.
- Project-Specific Data: This may include access credentials for third-party platforms (APIs, databases, software), system configurations, business process details, and any other data necessary to complete the project. We handle this data with the utmost care and confidentiality.
- Usage Data: We may collect data related to your use of our services, such as technical logs, error reports, and performance metrics, to ensure the smooth operation and security of our integrations.

Anonymous Information: We collect data related to website visits such as date and time you accessed our site, the website that referred us, and the pages you visit (click-through data). This information will not identify any visitor. These data will only be used for performance measurement, statistical tracking, and information to improve our website.

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, maintain, and improve our automation and integration services. This includes troubleshooting issues, debugging integrations, and developing new features.
Communication: To communicate with you about your projects, provide project updates, and respond to your inquiries.
Billing and Administration: To process payments, manage our accounts, and maintain proper business records.
Security: To protect against fraudulent or unauthorized transactions, investigate potential security threats, and maintain the integrity of our systems.

How We Share Your Information

We do not sell, rent, or trade your information. We may disclose your information in the following limited circumstances:

With Your Consent: We will share your information with third parties when we have your explicit consent to do so. This often applies when we need to grant access to a third-party platform on your behalf to perform an integration.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as cloud hosting providers, payment processors, and project management tools. These providers are obligated to protect your information and use it only for the purposes for which we hired them.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.

Data Security

We implement reasonable technical, administrative, and physical security measures to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely dispose of it.

Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding the personal information we hold about you:

Right to Access: The right to request a copy of the personal information we have about you.
Right to Rectification: The right to request that we correct any inaccurate or incomplete information.
Right to Erasure: The right to request the deletion of your personal information, subject to certain legal obligations.

To exercise these rights, please contact us at the email address provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website or by other reasonable means. We encourage you to review this policy periodically to stay informed about how we are protecting your information.